課程資訊

Cisco IP電話和視訊故障排除(Troubleshooting Cisco IP Telephony and Video )

代碼 CTCOLLAB
中文名稱 Cisco IP電話和視訊故障排除
英文名稱 Troubleshooting Cisco IP Telephony and Video
課程長度 5 天
上課時間 09:00-17:00
費用 120,000
點數 請與TP聯繫
教材 原廠教材
考試代碼 300-080

課程時間

2017/12/04 ~ 2017/12/08 台北 白天班 我要報名


2018/06/25 ~ 2018/06/29 台北 白天班 我要報名


課程目標

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

適合對象

  • Channel Partners
  • Customers
  • Employees

課程內容

  • Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  • Module 2: Cisco Unified Communications Manager Troubleshooting
  • Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  • Module 4: Call Setup Issues
  • Module 5: ILS and GDPR Issues
  • Module 6: Cisco Unified Communications Manager Mobility Features
  • Module 7: Cisco TelePresence Management Suite Issues
  • Module 8: Voice Quality and Media Resources Issues

學前基礎

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment