課程資訊

網路營運中心Junos故障排除(Junos Troubleshooting in the NOC )

代碼 JTNOC
中文名稱 網路營運中心Junos故障排除
英文名稱 Junos Troubleshooting in the NOC
課程長度 4 天
上課時間 09:00-17:00
費用 80,000
點數 20
教材 原廠教材
考試代碼 JN0-690

課程時間

2019/02/18 ~ 2019/02/21 台北 白天班 我要報名


2019/06/03 ~ 2019/06/06 台北 白天班 我要報名


課程目標

After successfully completing this course, you should be able to:
  • Reduce the time it takes to identify and isolate the root cause of an issue impacting your network.
  • Gain familiarity with Junos products as they pertain to troubleshooting.
  • Become familiar with online resources valuable to Junos troubleshooting.
  • Gain familiarity with Junos tools used in troubleshooting.
  • Identify and isolate hardware issues. 
  • Troubleshoot problems with the control plane.
  • Describe control plane protection features.
  • Troubleshoot problems with interfaces and other data plane components.
  • Describe the staging and acceptance methodology.
  • Troubleshoot routing protocols.
  • Describe how to monitor your network with SNMP, RMON, Junos Telemetry Interface, Junos Traffic Vision (formerly known as JFlow), and port mirroring.
  • Monitor and troubleshoot vMX routers.
  • Become familiar with JTAC procedures.
  • Become familiar with Automated Support and Prevention tools in Junos Space.
     

適合對象

The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.

課程內容

Day 1
1 Course Introduction

2 Troubleshooting as a Process 
    • Before You Begin
    • The Troubleshooting Process
    • Challenging Network Issues

3 Junos Product Families  
    • The Junos OS
    • Control Plane and Data Plane
    • Field-Replaceable Units
    • Junos Product Families
   Lab 1: Identifying Hardware Components
 
4 Troubleshooting Toolkit 
    • Troubleshooting Tools
    • Best Practices 
   Lab 2: Monitoring Tools and Establishing a Baseline

Day 2
5 Hardware and Environmental Conditions  
    • Hardware Troubleshooting Overview
    • Memory and Storage
    • Boot Monitoring
    • Hardware-Related System Logs
    • Chassis and Environmental Monitoring 
   Lab 3: Monitoring Hardware and Environmental Conditions
 
6 Control Plane 
    • Control Plane Review
    • System and User Processes
    • Monitoring Routing Tables and Protocols
    • Monitoring Bridging
    • Monitoring the Address Resolution Protocol  
   Lab 4: Control Plane Monitoring and Troubleshooting  
 
7 Control Plane Protection 
    • Protection Overview
    • DDOS Protection
    • Loopback Filter 
   Lab 5: Monitoring and Verifying DDOS Protection

8 Data Plane – Interfaces  
    • Interface Properties
    • General Interface Troubleshooting
    • Ethernet Interface Troubleshooting 
   Lab 6: Monitoring and Troubleshooting Ethernet Interfaces
 
 Day 3
9 Data Plane – Other Components 
    • Definition of a Data Plane Problem
    • Data Plane Components
    • Data Plane Forwarding
    • Load-Balancing Behavior
    • Firewall Filters and Policers
    • Data Plane Troubleshooting Case Study  
   Lab 7: Isolate and Troubleshoot PFE Issues
 
10 Staging and Acceptance Testing  
    • Physical Inspection and Power-on
    • General System Checks
    • Interface Testing

11 Troubleshooting Routing Protocols 
    • Troubleshooting OSPF
    • Troubleshooting BGP
    • Troubleshooting Routing Loops and Remote Oscillation 
   Lab 8: Troubleshooting Routing Protocols
  
12 High Availability 
    • High Availability Overview
    • Graceful routing Engine Switchover
    • Graceful Restart
    • Nonstop Active Routing and Bridging
    • Unified In-Service Software Upgrade

 Day 4
13 Network Monitoring 
    • SNMP
    • RMON
    • Telemetry
    • Flow Monitoring 
   Lab 9: Monitoring the Network
 
14 vMX Troubleshooting 
    • vMX Overview
    • Troubleshooting 
   Lab 10: Monitoring vMX 
 
15    JTAC Procedures 
    • Opening a Support Case
    • Customer Support Tools
    • The Content of a PR
    • Transferring Files to JTAC 
 
16 Automated Support and Prevention 
    • Overview
    • Service Now
    • Service Insight 
   Lab 11: Automated Support and Prevention
 
 
Appendix 
    •Interface Troubleshooting
    • Interface Troubleshooting Chart
    • Troubleshooting Various Interface Types
 

學前基礎

Students should have basic networking knowledge and an understanding of the Open Systems Interconnection (OSI) reference model and the TCP/IP protocol suite. Students should also attend the Introduction to the Junos Operating System (IJOS) course and the Junos Routing Essentials (JRE) course, or have equivalent experience prior to attending this class.